TruVideo

TruVideo is transforming customer experiences in the commercial trucking industry

TruVideo’s video and messaging platform is revolutionizing service for the heavy truck industry. Every communication builds trust and creates meaningful connections with your customers.

TruVideo lets you:

• Text personalized, custom-branded, HD-quality service videos recorded on a smartphone to your customers.
• Get approvals in an average of under 10 minutes.
• Improve customer communication with an integrated two-way texting platform.
• Collaborate effortlessly by phone or computer with the internal chat feature.
• Use the Dashboard to get real-time analytics and track KPIs so you can make informed decisions.
• Use the estimate feature to give customers the ability to accept or decline recommended service line item by line item.
• Create a more personalized digital experience for your customers.
• Provide a convenient way for your customers to pay for their services with mobile payments.

TruVideo helps you get trucks back on the road in record times, making your company an industry leader in customer satisfaction, vehicle service times, and increased revenue.

Developed by a distinguished technologist and a prominent dealer principal, TruVideo was founded on the ideal of creating transparency to build trust between service providers and customers. In the process of deploying the technology that helps customers see and understand the repairs and services that technicians are recommending, the founders discovered that their creation had fixed the age-old communication problem between technicians, advisors and customers that had been one of the biggest barriers to trust. Today, thousands of dealerships and service centers use the TruVideo video and messaging communication platform and our technology powers the tools and solutions of the largest DMS companies in the world.